WiseTerm Owl
Contents
 Introduction
 Connecting
 Dialing
 Serial Comms
FAQ
 Screen-shots
Menus
 File
 Telnet
 Dial
 FTP
 Window
 Help
 Toolbar
Settings
 Communications
 Display
 Attributes
 Features
 Colours
 Keyboard
 Miscellaneous
 Modem Port
 Aux. Port
Other
 Fonts
 Paste Buffers
 Telnet Connect
 Serial Connect
 Local Commands
 Command line
 Notes
 Emulation
 Registration
 Changes
 Licence
 Search

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Frequently Asked Questions Search  Prev Next 

  1. Do you have a version using a serial port instead of a Telnet connection ?
  2. Does WiseTerm accept codes to split screen ?
  3. I keep getting an error message 'Receive buffer overrun'. What can I do about it ?
  4. Could you clarify what the 'Rx Flow' settings do ?
  5. How do I program the function keys ?
  6. Why isn't sound working ?
  7. Does WiseTerm emulate a VT100 terminal ?
  8. Can this run under DOS? or Linux ?
  9. How much does WiseTerm cost ?
  10. How do I get rid of the pop-up interruptions ?
  11. Can I use my registered version on a desktop PC as well as my laptop ?
  12. How does the your licence scheme work ?
  13. What happens when the 30-day free trial is over ?
  14. Will I be able to use this software forever ?
  15. What language did you use to write WiseTerm ?

Q1: Do you have a version using a serial port instead of a Telnet connection ?
WiseTerm has included support for COM serial ports since version 3.0.0.

Q2: Does WiseTerm accept codes to split the screen ?
Yes. For more information see the page Emulation Details.

Q3: I keep getting an error message 'Receive buffer overrun'. What can I do about it ?
The message "Receive buffer overrun" usually indicates that there is a problem with the handshaking between the PC and the modem/computer that is sending the data. Hardware handshaking is the best choice here, but requires that the cable used to connect the PC to the modem/computer has the right connections. There is some information about cables here.

Please check the hardware handshaking settings. They are on the 'Modem Port' Tab in 'File|Settings...' under 'Tx Enable' and 'Rx Flow'. The DSR, CTS and DTR, RTS boxes should be checked.

Another possibility is that you are using old hardware, say 486 vintage, and the serial chip on the motherboard or multi-IO card isn't a 16550. This can result in the CPU being unable to read characters fast enough from the serial port (it is an interrupt priority problem) and can't be fixed in software.

Q4: Could you clarify what the 'Rx Flow' settings do ?

When 'Hardware' Handshaking:
  • If DTR is unchecked, then DTR is permanently active.
  • If DTR is checked, then as the Rx buffer fills-up, the DTR output will become inactive until the Rx buffer empties out some.
  • If RTS is unchecked, then RTS is permanently active.
  • If RTS is checked, then as the Rx buffer fills-up, the RTS output will become inactive until the Rx buffer empties out some.
When 'Software' Handshaking:
  • If XON/XOFF is unchecked, the XON/XOFF characters are passed through to the terminal.
  • If XON/XOFF is checked, then as the Rx buffer fills-up, XOFF characters will be sent to tell the server to stop sending. When the Rx buffer empties out some, XON characters will be sent to tell the server to start sending characters again.
Q5: How do I program the function keys ?
The terminal is fully programmable, and I recently added a user interface. In my experience, most users program the terminal by sending it a file containing the correct escape sequences whenever it is connected to the server and logged in. Now, it is possible to program the keys locally and have their values saved in the settings file.

Note: Use the 'File|Settings...' menu option, and select the 'Keyboard' tab.

If you wanted to program the F11 key, highlight F11 in the 'Key Combination' list-box and type into the 'Key Sequence' edit control. An example command would be:
Hello!^M^J
Which programs the un-shifted F11 key to send 'Hello!<CR><LF>' (without the ticks) or possibly more usefully:
^[K
and set 'Direction' to 'Local'. Which programs the un-shifted F11 key to send '<ESC>K' just to the terminal, which toggles between the split windows.

Q6: Why isn't sound working ?
First, check that Wiseterm sounds are enabled: Open the 'Settings' panel and select the 'Features' tab. The 'Sound' checkbox in the left-hand column should be checked.

Wiseterm makes sounds by generating a 'Program event', specifically one named 'Default Beep' (WinXP/2000) or 'Default sound' (Win9x), which should be present on all systems. This sound can be disabled or missing, so check to see if it works: Open the Windows 'Control Panel' (Start|Settings|Control Panel) and double-click on the 'Sounds and Audio Devices' (XP), 'Sounds and Multimedia' (Win2000) icon and select the 'Sounds' tab, or double-click on the 'Sounds' icon (Win9x).

Select the 'Default Beep' (WinXP/2000) or 'Default sound' (Win9x) entry under 'Windows' and click on the 'Play' button to test that it works.

If the entry is missing, then your Windows installation has been slightly corrupted, possibly by a buggy un-installer program. I searched Google and discovered that this isn't an uncommon occurrence, and a fix has been developed. The discussion here: Annoyances.org covers Windows 2000 and XP.

Basically, some entries from the registry are missing and can be restored by either manually editing the registry (be carefull!), creating a new user and copying registry entries (be carefull!), or by using one of the available '.reg' files, that recreate the missing registry entries for you.

Also, have a look here: Where Did My Default Beep Go?.

Q7: Does WiseTerm emulate a VT100 terminal ?
No.

Q8: Can this run under DOS? or Linux ?
There is an older, serial port only version that runs under DOS. At the moment, I have no plans to release a Linux version.

Q9: How much does WiseTerm cost ?
A single user licence for WiseTerm costs $90.00. using PayPal is available and this page also details the discounts available for multiple users.

Q10: How do I get rid of the pop-up interruptions ?
To get rid of the pop-up go to the and send me money. WiseTerm is shareware, it is not 'free' software. To encourage people who use WiseTerm more than occasionally to send me money (which supports the website, and helps fund bug-fixes and further development) I use the 'irritating pop-up' technique. This allows a potential user to try the full-featured version, but eventually wears down a regular user and persuades them to purchase software they actually use. That's the theory, anyway.

Q11: Can I use my registered version on a desktop PC as well as my laptop ?
Yes, as long as only one registered copy of WiseTerm is running at any one time. Otherwise you would require a licence for 2 or more users, wouldn't you?

Q12: How does the your licence scheme work ?
The way it works is this: you send me $90.00 and I email back to you a User-Name and User-ID which you enter into WiseTerm once, stopping the program from popping up the annoying About-box. A licence typically looks like this:
User Name ='Widgets Inc, Somerset, NJ <01>[Ser#151203]'
User ID   ='1234567890'
When you register and receive the User Name and User ID you just have to enter them once. They are stored in a file on the hard-disk (also in the system registry) and next time you run WiseTerm they are read from that file (or from the registry).

Unless you select 'About' from the help menu, you will never see them or have to type them in again.

You don't have to download a special version of WiseTerm. There are no 'secret' files or anything.

If you wipe your hard-disk and re-install Windows you will need to find the email with the User Name and User ID in and re-enter them just like you would if you were re-installing, say, Microsoft Office.

I would recommend printing-out the email and archiving the digital version with your other important emails. As a last resort it would be possible to contact me and try and convince me that you are the same person, but have lost the licence :-)

The long User Name makes the licence identifiable as yours. The User ID is generated from the User Name such that they are a pair. If the licence, that is the User Name and User ID, appear on a 'hacker warez' site I will know who has had a security breach!

Q13: What happens when the 30-day free trial is over ?
The unregistered, shareware version of WiseTerm just keeps on working! It remains fully-functional, but should start irritating you with a pop-up box that you might have seen already :-) To get rid of the pop-up box, and to comply with the terms of the shareware licence, please your copy of WiseTerm.

Q14: Will I be able to use this software forever ?
Yes, as long as you can still run Windows programs :-)

Q15: What language did you use to write WiseTerm ?
WiseTerm is written in ANSI C and compiled using Microsoft Visual C++ Version 12.0, using Visual Studio 6.













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